New Paragraph

Is it okay for leaders to change their minds on critical issues?
August 31, 2024

Cover photo: https://medium.com/

There has been considerable attention to U.S. Vice President Kamala Harris’ recent interview with CNN and a number of other public comments she has made in recent years in which her opinion on some key issues seems to have changed from years gone by. Of course, for election purposes, the opposition is trying to make hay with that. 


It’s hard for me to be “non-partisan” when discussing U.S. politicians and what they say and do, given that although I’m generally a conservative at heart, I think Donald Trump is the biggest threat to the well-being of the U.S. - which is my second home; to Canada’s long-standing wonderful relationship with its biggest trading partner; and world peace.


No one in recorded history has changed their position to suit their audience more than Trump, often a number of times on single issues. In the interests of fairness, please know that I have written articles in which I have been highly critical of Canadian PM Justin Trudeau and some of his key Ministers in terms of what I have viewed as complete failures of leadership. I don't pick on individuals because of party affiliation. I’m seldom critical of anyone in a partisan way, I just have strong feelings about what good leadership is and isn’t.


When I was a junior Commissioned Officer in the Ontario Provincial Police (OPP), I had strong feelings at times about the direction the OPP was going. Sometimes I liked what I saw and other times I did not. When asked questions at the boardroom table or during promotional interviews over the years, I voiced my honest opinion of “things we need to do”; “things we need to change” and “things we need to stop doing.” I voiced those positions based on my role at the time, and more importantly because I didn’t necessarily know all the facts. I did not fully appreciate the environment that my superiors lived in. I didn’t know the pros and cons of various approaches from their perspective. I held those beliefs based largely on my narrow view of the OPP’s policing environment. 


Some of my answers were accepted by the higher-ups of the day and some were not, but I was always forthright.


Each time that I was promoted to higher positions over the years to come, I could clearly see that decisions I would make would impact a larger cross-section of the OPP and not just the area that I had previously served in. I could also see that my strong positions on some issues didn’t make sense in a changing environment.


In reflection and with the benefit of 20/20 hindsight, I truly did “flip-flop” my opinion on a number of matters throughout those years. I now know that I also failed some areas of the OPP because I really didn’t consult them enough, even though throughout my career I told myself that I had to make decisions in way in which I considered the impact on other Bureaus, Regions and Commands.


Even after being Deputy Commissioner for a number of years and always expressing my opinion to my Commissioner, when I assumed the Commissioner role, I much better understood the bigger picture and the impacts of decisions I would make going forward.


So, should it be world news when some elected officials – on both sides of the political aisle, change positions over time on matters that they come to better understand? I do not believe so. But they had better be able to articulate the thought processes that resulted in the change so that voters won’t simply assume that they are indecisive or bowing to election cycle winds.


The key to all of this is that leaders – including politicians, need to constantly scan the environment (or have smart and honest staff that do) and create a culture of open and honest dialogue throughout the organization so that feedback and suggestions flow upward all the time. When important decisions may significantly impact certain areas of the organization, extensive research and evidence gathering needs to occur so that all the facts, thoughts, pros, cons, impacts and alternatives are gathered and considered. That may well involve target audience focus groups.



Effective communication is key. If people don’t understand the “why”, they often won’t understand the rational for a decision; how it might impact them – or perhaps not. Nor will they appreciate the need for them to speak up honestly and respectfully through whatever established or informal channels, so the higher ups know the facts.


A leader that makes a decision in absence of all the facts, is failing some of those they lead. But when they do because they were put on the spot or didn’t consider some consequences appropriately, it does not mean that they need to hold that position indefinitely. True leaders can and will change direction when they realize that the decision may not have been in the best interests of the people they lead, or when the environment simply necessitates change.


In a rapidly changing world that has countless environments within it also shifting at the speed of lightning, to NOT make evidence-based changes of opinion on critical issues on occasion, would be a failure of leadership in itself.

 

By Chris Lewis September 16, 2025
We need leadership to bring us together 
By Chris Lewis September 8, 2025
There are always many rapidly changing dynamics
By Chris Lewis June 21, 2025
Image: new-manager-training.com Imagine this scenario if you will, getting the worst boss on earth – a person who is the total antithesis of leadership. Your new “Boss” replaces a leader that wasn’t always right and was getting too old to meet the mental and physical demands of the job, but at the same time treated all those around him with respect. He tried to select people for key positions based on their experience base and his confidence that they may not always agree but the individuals picked would be honest with him, other employees and the client base. He undoubtedly made mistakes here and there and did have some flaws but would readily admit to most of them. This boss comes back to the organization having committed a list of publicly confirmed misdeeds and illegal acts – many of which would have singularly been a good reason to not hire even the lowest level of employee, and justification for imprisonment for others. However, he was chosen for the top job despite all that baggage. Conversely, he brings not one redeeming quality to the top position. From day one, it’s obvious that the new Boss is truly a “boss” and not a “leader.” He has old personal scores to settle and wreaks revenge on many employees that he doesn’t like. Not because they were dishonest, incapable or lazy, but because he perceives that they didn’t want him to return or didn’t always agree with his philosophies and rash actions during past affiliations. This activity causes panic among all employees who know they have no choice but to get aboard his out-of-control train or perish beneath it. Then – without any deep evaluation or thought, he makes tremendous cuts to many organizational programs – leaving thousands without work and lacking any strategy to provide much needed services to a vast array of client groups. He viciously cuts through the organization like a chainsaw through softwood. Why? Because he can. Some of these decisions may have had some degree of validity following a proper assessment, while others not, but that analysis never occurred. Most previous positive relationships with partner agencies and the majority of client groups are immediately scuttled by the new boss. He publicly demeans and taunts longtime allies with irrational statements and outright falsehoods. Never in the many decades of history of the organization has such broad-ranging international indignation been felt, largely as a result of his childish behavior. Very few productive relationships remain and although some new ones are developed, they are only with organizations that are poorly considered by clients and upstanding industry players. His decisions continually fly in the face of the needs of the immense client group but more align with the personal business interests of only the Boss and his business associates – some of whom are either known despots or of questionable character. Company stocks continue to plummet as a result of his silliness. That also has a significant negative impact on the fiscal picture of partner organizations around the world. Anyone that respectfully expresses disagreement or suggests alternative decisions to the Boss, are sidelined or fired, then are ridiculed and until they become unemployable. Gas-lighting, exaggerations, denials, the passing of blame and blatant lies are his norm. He seldom speaks the truth about anyone or any situation. The sycophants he has positioned to assist in his destruction of the organization, publicly praise him for his leadership and courageous decision-making, when the majority of employees and clients know it is just flagrant butt-kissing on their part. He constantly seeks and demands praise, even for things he didn’t do, then sulks and whines when he doesn’t receive it. He falsely takes credit for the few good things that do happen but quickly passes blame when things that have his fingerprints all over them, go horribly wrong. His God-complex is resounding and worsens with each passing day. His public claims of success – before and since becoming the Boss, and assertions of being the “Greatest Boss in history”, fall flat with anyone that truly knows him. He aggressively takes advantage of anyone he can but then turns on them at the flip of a switch. No one is beyond being found at the pointy end of his meanness stick. When caught making an error, he’ll blame everyone on his “team” before accepting any criticism. In fact, he’d turn on his own children if he felt it would make him look brave or heroic, or if it would prevent him from public humiliation. He states his 24/7 lies over and over so often to make his base of lemming followers believe him, that he seemingly believes them to be factual himself. Even when he is confronted with witness testimony or audio/video of his brazen lies, he blames others for being out to get him. Being accountable when things go wrong and letting the light shine on others when they go well, is beyond his comprehension. (Can you spell “narcissistic”?) Although he doesn’t understand the business, he refuses to surround himself with people that do, given that he thinks he knows more than any of them and possibly more than anybody, anywhere, ever, since the dawn of time. Public statements he makes are often completely ridiculous and childish, causing all those around him to force plastic smiles, offer him undeserved praise and nod like pre-programmed bobbleheads. People and even affiliated organizations live in such fear of his thirst for retribution that they either cow-tow to his insanity or prepare for annihilation. He is an embarrassment internally and externally, on an international scale. No past executive has even been so blatantly self-centered, mean spirited and/or inept, nor have they ever had such a negative impact on the organization and its people. It may take decades to repair all the damage he has done. Thankfully, his employment contract is only for four years, so there may be some light at the end of the tunnel. Most of those within and those reliant on the organization, as well as friends, associates, allies internationally pray that this nightmare will end at that time. If it’s not too late, that is. Just a bad dream for some or a reality for millions of us?